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Return Policy

Last updated: 4 September 2026

Krishak Kalyan sells agri-inputs and related goods through the app. Returns are limited because many farm products are regulated, perishable, or unsafe to restock once opened. This policy applies to physical goods. Digital services such as AI Saathi are not returnable; see the Refund Policy.

When a return may be accepted

Contact us if:
• The item delivered is damaged, defective, expired, or different from what you ordered. Please report this within 48 hours of delivery with photos of the product and packing.
• An unused, unopened item in original packing is unsuitable, and you request a return within 7 days of delivery. Acceptance depends on the product type and whether it can be restocked safely.

Items that usually cannot be returned

We generally cannot accept returns of opened seeds, fertilisers, pesticides, or other agri-chemicals; perishable goods; items used or mixed; items without original packing or batch labels; or products returned after the timelines above, except where required by law.

How to request a return

Write to contact@krishakkalyan.com or call +91-8827004288 with your order ID, registered mobile number, and photos if the product is damaged or incorrect. Do not send products back unless we confirm the return and share pickup or drop instructions.

Refunds after a return

If a return is approved, we will replace the item or refund the eligible amount as described in the Refund Policy after we receive and inspect the goods. Replacement depends on stock at the time of approval.

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